Which courier companies do you work with?

Orders placed on our online store are delivered to you with the assurance of Aras Cargo, Byexpress, and PTT Cargo.

Do you deliver orders to foreign countries or Northern Cyprus?

We do deliver orders to foreign countries and Northern Cyprus.

Do you make deliveries on public holidays?

Aras Cargo, Byexpress, and PTT Cargo do not make deliveries on public holidays.

Can you use any other courier company besides Aras Cargo, Byexpress, or PTT Cargo for shipping?

We work with Aras Cargo, Byexpress, and PTT Cargo, so we do not use any other courier company for shipping.

Where are my products shipped from?

The products you order from Moda Yakamoz's online store are shipped from our logistics warehouse located in Sancaktepe.

How can I find out when my order has been shipped?

When your order is shipped, we send you a confirmation SMS. You can track your package using the number provided in this SMS through Aras Cargo, Byexpress, or PTT Cargo.

What happens if I'm not at the address during the delivery of my order?

If your order cannot be delivered to your address because you are not present, Aras Cargo and PTT Cargo do not make a second attempt to deliver to the specified address. In this case, you will need to visit the branch where your package is located to pick it up. With Byexpress Cargo, we have a second delivery option.

How can I find out the delivery date of my product?

You can find the delivery date information under the "Add to Cart" section when you come to the product you liked on our website and select your size.

My package arrived damaged. Should I accept it?

You should not accept damaged packages but should make a record with the delivery person that the package is damaged. Then, you can contact our customer service regarding your order.

I can't reach Aras Cargo, Byexpress, or PTT Cargo branches. What should I do?

For issues related to Aras Cargo, Byexpress, or PTT Cargo, you can get detailed information from Moda Yakamoz Customer Services at +15812215508.