Why should I create an account?

Creating a modagleam.com online store user account offers several benefits:

It saves your information for quick and easy ordering.

You can take advantage of exclusive modagleam.com online store offers.

You can stay informed about our events.

You can review your order history.

You can save all your delivery addresses.

How can I cancel my membership?

To cancel your membership, you can notify us through our website or contact our customer service at +15812215508.

What should I do if I forget my password?

If you forget or don't know your password, you can click on the "Forgot Password" button on the login page and enter the email address you used to sign up. Follow the steps in the email sent by modagleam.com to create a new password.

How can I update my information?

After logging in as a member, click on the "My Account" tab in the top right corner of the homepage to access the page where you can update your membership information. Keeping your membership information complete and up to date is important for us to reach you.

Do I need to be a member to place an order?

You can create a membership account which takes only a few minutes, to place an order from modagleam.com. If you prefer not to become a member, you can place an order by phone or WhatsApp. You can also create an order using the option to add products to your cart.

How can I add products to my cart?

To add a product you want to purchase to your cart, first select its color and size. Then, click on the "Add to Cart" button. When the product is added to your cart, it will be displayed at the top of the screen. You can continue shopping for different products or proceed to the checkout with the products in your cart. You can view the products in your cart anytime by clicking on the shopping cart icon in the upper right corner of the site.

How can I buy the products in my cart?

When you click the "Complete Order" button, you will see a screen where you can log in or sign up. You can shop without being a member, but we recommend you become a member to take advantage of the benefits on our website.

How can I tell if my order has been confirmed?

When your order is received successfully, you will receive a confirmation message sent to your mobile number. Also, your order details will be sent to your registered email address.

Can my order be redirected to an address I have chosen?

We can redirect your order to an address you choose, such as your workplace, a friend's address, or a neighbor's address. When placing your order, please specify the delivery address. Unless an alternative address is provided, the order will be delivered to the billing address. Unfortunately, orders cannot be sent to rented mailboxes. Address changes can only be made if the delivery is within the same city, and this process is handled by Aras Kargo.

Can I make changes to my order after it's been confirmed?

Unfortunately, after your order has been confirmed, we cannot make changes to your order, whether it's a part or the entire order.